Sign Up

Sign In
Contact usPlease contact us via
info_contact-us_list_kyc_title

KYC

[email protected]
info_contact-us_list_live-chat-support_title

24/7

info_contact-us_list_email-support_title

Support

[email protected]

Contact Us

Need assistance with Tooniebet Casino? Our support team is available 24/7 to help players in Ontario with account access, payments, verification, gameplay questions, and responsible gambling tools.

How to reach Tooniebet Casino Support

Live Chat (24/7): The fastest way to get help. Open the Live Chat from the website and follow the prompts to connect with an agent.

Website: https://tooniebet.com/ca/

Language: English

Currency: Canadian dollars (CAD)

What we can help you with

Contact our team for support with:

  • Account & login: access issues, updating details, device troubleshooting (desktop/mobile).
  • Verification (KYC): document requirements, status updates, and general onboarding guidance.
  • Deposits & withdrawals: Interac, Visa, MasterCard, Paysafecard, Skrill, Skrill 1-Tap, and MuchBetter.
  • Withdrawal timelines: typical processing time is 0–5 days (may vary depending on checks and payment method).
  • Withdrawal limits: up to CAD 9,000/day, CAD 10,000/week, and CAD 40,000/month.
  • Bonuses & promotions: eligibility, wagering rules, and bonus-related questions.
  • Games: help navigating Slots, Live Casino, Roulette, Blackjack, Video Poker, Bingo, Baccarat, Jackpot games, Craps/Dice, Keno, Scratch Cards, eSports betting, and Crash games.

Responsible gambling support

Tooniebet Casino provides responsible gambling features to help you stay in control, including Deposit Limits, Loss Limits, Session/Time Limits, Reality Check, Cool Off/Time-Out, Self-Exclusion, and a Self-Assessment Test. If you’d like help enabling or adjusting any of these tools, contact us via Live Chat.

Before you contact us (tips to speed things up)

  • Have your registered email/username ready (do not share your password).
  • For payment questions, note the method, amount, date/time, and any reference/transaction ID.
  • If you’re seeing an error, share the exact message and your device/browser (or app version).

Regulatory information

Tooniebet Casino is operated by Canadix Limited and is licensed by the Alcohol and Gaming Commission of Ontario and the Tobique Gaming Commission.

Important note for Ontario players

Tooniebet Casino provides services for Ontario players only. If you are outside Ontario, you may not be eligible to create an account or use the platform.

Last updated: 2026

gift